Expert Systems Announces FY26 Interim Results
Diversified Business Strategies Drive Solid Revenue Growth
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(25 November 2025, Hong Kong) Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock Code: 8319), a leading information technology and innovation company in the Asia-Pacific region, today announced the unaudited interim results of the Company and its subsidiaries (the “Group”) for the six months ended 30 September 2025 (the “Reporting Period”).

The Group adopted prudent yet flexible strategies to strengthen its market presence, driving steady business development and resulting in revenue growth. Through continuous optimization of the product portfolio, gross profit maintained a solid upward trend. During the Reporting Period, the Group recorded revenue of approximately HK$476.3 million. Gross profit was HK$76.4 million, and profit for the period amounted to HK$5.3 million.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said, “Despite ongoing geopolitical tensions, slowing economic growth in the Chinese Mainland and Hong Kong, and weak local consumption, which have led many corporate and institutional customers to tighten project budgets and reduced market demand, we adopted a development strategy characterized by “seeking progress while maintaining stability”, which allow us to respond flexibly to market changes. By fully leveraging the technical capabilities and resources of our subsidiaries, we provide customers with innovative one-stop IT solutions, further reinforcing the Group’s differentiated competitive advantages in the market.

In April 2025, the Group established Network Operations Center (NOC) and Security Operations Center (SOC), and completed the upgrade of its Guangzhou service desk center. This effectively enhanced regional synergies and service continuity to meet the rapidly growing demands of regional customers. Simultaneously, the Artificial Intelligence (AI) Business achieved a breakthrough by successfully securing new contracts from multiple industries and implementing the innovative technologies into enterprise operations. This has supported customers’ digital transformation goals, with this business expected to become a key engine for future growth. Looking ahead, the Group will continue to deepen investment in technological innovation to drive business transformation and development, and deliver sustainable returns to shareholders.”

BUSINESS REVIEW

IT Infrastructure Solutions
The Group focuses on providing world-class IT infrastructure solutions to corporate and institutional clients, enabling their digital transformation and meet diverse business needs. With the “Protection of Critical Infrastructure Facilities Ordinance” set to take effect on January 1, 2026, the demand for cybersecurity and compliance solutions among Hong Kong enterprises is expected to increase. Leveraging its solid infrastructure expertise, the Group is actively expanding its related services to deliver comprehensive cybersecurity offerings, including consulting, solution design, system deployment, ongoing maintenance and monitoring, to fully safeguard customers’ IT assets and help consolidate the Group’s market position.

Meanwhile, the Group is actively exploring diverse AI application scenario, developing generative artificial intelligence (GenAI) solutions to address customer’s urgent needs for business automation and operating cost reduction, thereby driving continuous development of its AI infrastructure business. In addition, the Group provides high-performance computing solutions for research projects at colleges and institutions, which has become one of the Group’s important growth drivers. The Group will continue to optimize its product portfolio and technical support, driving sustainable business development through innovation and integration capabilities.

IT Infrastructure Management Services
To meet the growing market demand for IT infrastructure management services, the Group actively expands its service coverage across the Asia-Pacific region to enhance cross-regional support capabilities. In April 2025, the Group officially launched its NOC and SOC, providing seamless 24/7 real-time monitoring and management of network and information security. This effectively addresses the increasingly complex network environment and various cybersecurity threats, significantly improving infrastructure operational efficiency and security levels.

With the full operation of the NOC and SOC, combined with the Group’s existing strong portfolio of managed services, the Group’s position as the preferred partner in the infrastructure management services sector has been further solidified. The Group will continue to deepen technological innovation and service upgrades, consolidating its competitive advantages in the infrastructure management services sector.

AI Business
The Group achieved a significant breakthrough in its AI Business, successfully securing new orders from the government, education, and commercial sectors. Leveraging its in-depth understanding of customer operations, the Group has successfully developed a series of customized solutions tailored to different application scenarios and actual operational needs. These can be categorized under the ChatSeries, which includes ChatEnquiry, ChatMinutes, ChatCategorization, and ChatServiceDesk, effectively enhancing customers’ operational efficiency.

With the continuously rising demand for AI technology, the business demonstrates strong growth potential. The related revenues are expected to be reflected in 2HFY26, injecting new momentum into the Group’s future development. Looking ahead, the Group will continue to invest in technological advancement in the field of AI, expanding application scenarios and its product portfolio, striving to develop this business into a major growth engine for the future and further strengthening its overall market competitiveness.

Mr. Lau concluded: “2025 marks the significant milestone of Expert Systems’ 40th anniversary. The Group will continue to focus on its three core business areas, namely, IT Infrastructure Solutions, Management Services, and AI, striving to drive market transformation and respond to the rapidly evolving market environment. Moving forward, we are confident in navigating market volatility, strengthening our core competitiveness, supporting customer’s digital transformation, and expanding our business footprint across the Asia-Pacific regions, with the goal of becoming a leading IT and innovative company in the region, delivering long-term value for shareholders.”

Read the announcement of the detailed results here: https://www.expertsystems.com.hk/wp-content/uploads/2025/11/EW08319-IR25.pdf

Highlights:

• Revenue for the six months ended 30 September 2025 (the “Reporting Period”) increased by approximately 8.9% from that for the six months ended 30 September 2024 (the “Corresponding Period”) to approximately HK$476.3 million.
• Gross profit for the Reporting Period increased by approximately 7.9% from the Corresponding Period to approximately HK$76.4 million.
• Expenditures of approximately HK$5.9 million, out of total operating expenses of approximately HK$68.4 million for the Reporting Period, were allocated to support research and development in Generative AI as well as the establishment of our Network Operations Center and Security Operations Center (NOC/SOC). This reflects our proactive strategy to reinvest in technology and innovation to drive future growth.
• Profit for the period attributable to owners of the Company for the Reporting Period decreased by approximately 23.4% to approximately HK$5.1 million as compared to the Corresponding Period.
• Basic earnings per share decreased by approximately 23.2% from approximately HK0.82 cent for the Corresponding Period to approximately HK0.63 cent for the Reporting Period.

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Expert Systems Announces FY25 Annual Results
Sustained Investment in Future Growth
Demonstrating Outstanding Operational Resilience

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(24 June 2025, Hong Kong) Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock Code: 8319), a leading information technology and innovation company in the Asia-Pacific region, has announced the audited annual results of the Company and its subsidiaries for the year ended 31 March 2025 (the “Reporting Year”). During the Reporting Year, the Group steadily increased its gross profit margin by optimizing its product mix and cost management, demonstrating operational resilience. It also deepened research and development, increased investment in technology and innovation, and accelerated product upgrades, thus consolidating its long-term competitive advantages.

During the Reporting Year, the Group recorded revenue of approximately HK$900.7 million. Gross profit was HK$150.7 million, and profit for the year was HK$14.8 million. Despite market pressure from factors such as Sino-US geopolitical tensions, the economy slowdown in Mainland China and Hong Kong, high interest rates and increased northbound consumption, as well as a decline in its business volume, the Group was able to boost its gross profit margin from 15.4% last year to 16.7% due to its optimized product mix and efficient cost management, testifying to its excellence in business resilience.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said, “Although the macro environment is full of uncertainties, technological reforms are presenting new opportunities. In response to market changes, we have adopted flexible strategies and leveraged the synergies and integrated resources of our subsidiaries to provide customers with one-stop innovative solutions, thereby strengthening our differentiated competitive advantages. Technological innovation is core to our long-term development strategy, and we have continued to increase our investment in technology and innovation in recent years. In 2022, we established the AI company Expert AI Enabling and formed an independent R&D team to map out our AI technology development. During the same year, we expanded our service desk center in Kuala Lumpur bolstering our regional service network. In April 2025, we launched a Network Operations Center and Security Operations Center (NOC/SOC), and earlier upgraded our service centre in Guangzhou to strengthen our technical service infrastructure. Looking ahead, the Group will continue to deepen investment in technological innovation, driving our own business transformation and upgrading, develop cutting-edge solutions and services for customers, and deliver sustainable returns to shareholders.”

Business Review

IT Infrastructure Solutions
The Group focuses on providing world-class IT infrastructure solutions to corporate and institutional customers, enabling their digital transformation and meeting diverse needs. Due to rising cybersecurity risks and stricter regulatory requirements, for example, Protection of Critical Infrastructures Bill and etc, the demand for cybersecurity solutions has significantly increased. Therefore, the Group is committed to providing customers with appropriate cybersecurity solutions and also offers one-stop cybersecurity services, from compliance consulting, design & architect, implementation to maintenance and etc, delivering holistic protection for customers’ valuable IT assets.

In addition, the Group has successfully developed generative artificial intelligence (GenAI) application solutions to address customers’ urgent needs for business automation and reduced operating costs. The Group also offers comprehensive services ranging from AI infrastructure (including GPU/NPU servers, storage and Big Data) to AI applications. Currently, cybersecurity and automation (including AI) have become two of the Group’s strategic growth engines. We will continue to strengthen its product portfolio and technical support capabilities, offering innovative and integrated solutions to create greater value for customers and drive the sustainable business growth.

IT Infrastructure Management Services
The Group has actively responded to customers’ growing demand for IT infrastructure management services through strategic investments, including the launch of the AI-driven NOC and SOC. These centers provide seamless 24/7 service delivery with comprehensive regional coverage across the Asia-Pacific region, enhancing the management of customers’ network and security infrastructure. Additionally, the Group completed the expansion and relocation of its Guangzhou service desk center, forming cross-regional synergies and service continuity with the Kuala Lumpur service desk center in Malaysia, and optimized resource allocation to meet diverse corporate and institutional customer needs. These initiatives have not only enriched the Group’s service portfolio but also expanded its business into managed professional services, enhancing the value of horizontal business integration.

In addition, in response to the increasingly complex network environment, the Group has made cybersecurity a strategic priority, and has invested additional resources to build a comprehensive cybersecurity consulting service covering risk assessment, security strategy & planning, and compliance consulting. The Group helps enterprise and institutional customers improve operational efficiency, allowing them to focus on core business development and realize digital transformation. We will continue to drive technological innovation and service upgrades to consolidate its competitive advantages in the infrastructure management service sector.

AI Business
The Group has continued to strengthen its GenAI business scope, developing a series of GenAI products based on cloud or on-premises large language models (“LLM”), such as LLaMa, GPT, Qwen and DeepSeek. The Group has categorized these products under the ChatSeries, which includes ChatEnquiry、ChatServiceDesk、ChatMinutes and ChatCategorization, covering applications such as GenAI Enquiry, Workflow Automation and AI Agent. These customized products precisely address the needs of corporate and institutional customers, and have already successfully secured orders from different customers, further demonstrating the Group’s innovative capabilities and growth potential in the GenAI field. Looking ahead, we remain committed to investing resources in technological advancement and strengthening its market competitiveness.

Mr. Lau concluded, “Amid the presently challenging economic environment, we strongly believe that swiftly adapting to market changes and continuously innovating are essential to effectively mitigating risks and maintaining business resilience. Technological reforms are also creating unprecedented growth opportunities for the Group. With a 40-year history in Hong Kong, we have established a robust customer base, accumulated extensive market experience and built a flexible business model, all of which will underpin the Group’s expansion across the Asia-Pacific region.

The Group will celebrate its 40th anniversary in 2025; meanwhile, we are navigating rapidly changing market conditions.  We will seek steady progress by prudently managing costs while strengthening our resilience to risk. At the same time, we will increase investment in innovative R&D and focus on developing our three core businesses, namely, IT infrastructure solutions, management services and AI. We will also continue to serve our customers through innovative technologies, helping enterprise and institutional customers fully unlock the potential of digital transformation, while striving to generate long-term value for shareholders.”

Read the announcement of the detailed results here: https://www.expertsystems.com.hk/wp-content/uploads/2025/06/EW08319-Ann-3.pdf

Highlights:

• Revenue for the year ended 31 March 2025 (the “Reporting Year” or “FY2025”) decreased by approximately 9.1% from that for the year ended 31 March 2024 (the “Corresponding Year” or “FY2024”) to approximately HK$900.7 million.
• Gross profit for the Reporting Year decreased by approximately 1.3% from the Corresponding Year to approximately HK$150.7 million. Nevertheless, the gross profit margin improved by 1.3 percentage points from the Corresponding Year to approximately 16.7%.
• Expenditures of approximately HK$8.3 million, out of total operating expenses of approximately HK$132.2 million for the Reporting Year, were allocated to support research and development for Generative AI and to establish our Network Operations Center and Security Operations Center (NOC/SOC), reflecting our proactive strategy to reinvest in technology and innovation to drive future growth.
• Profit for the year attributable to owners of the Company for the Reporting Year decreased by approximately 9.2% to approximately HK$14.0 million as compared to the Corresponding Year.
• Basic earnings per share decreased by approximately 8.9% from approximately HK1.91 cents for the Corresponding Year to approximately HK1.74 cents for the Reporting Year.

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Deliver 24/7 Managed Services and Cybersecurity Solutions Across APAC

(2 April 2025, Hong Kong) Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock Code: 8319), a leading information technology and innovation company in the Asia-Pacific region, has announced the expansion of its managed services offerings with the introduction of its Network Operations Center (“NOC”) and Security Operations Center (“SOC”).

In response to the growing complexity of networks and the increasing frequency of cybersecurity incidents, ServiceOne International Holdings Limited (“ServiceOne”), a subsidiary of Expert Systems, is expanding its managed services offerings with the introduction of an AI-powered NOC and SOC. Scheduled for launch in April 2025, the new NOC and SOC will operate in Guangzhou, co-located with one of the Group’s existing service desk centers. These new centers are designed to provide seamless 24/7 service delivery and comprehensive regional coverage across the Asia-Pacific region, enhancing the management of customers’ network and security infrastructure.

“The launch of our AI-powered NOC and SOC represents a significant step forward in our mission to deliver innovative, reliable, and secure IT solutions to our clients,” said Mr. Andy Lau, CEO and Executive Director of Expert Systems. “Backed by a highly skilled team of certified professionals, we ensure top-tier operational expertise and excellence. Our collaborative synergy across AI, sales, and marketing domains fosters a unified and innovative approach to service delivery, enabling us to effectively address the growing challenges of network complexity and cybersecurity threats.”

Proven Expertise and Comprehensive Managed Services Coverage
Building on a strong legacy of ServiceOne’s excellence and multi-industry experience, its managed services business is uniquely positioned to deliver tailored solutions that meet the diverse and evolving needs of its clients. With a proven track record of managing complex IT environments across multiple industries in both the public and private sectors, the Group brings deep domain expertise and a customer-centric approach to its managed services offerings. In addition to the NOC and SOC, ServiceOne provides a comprehensive suite of managed services, including hosting services and application management services (AMS). These offerings are designed to meet the growing demands of modern businesses, ensuring seamless integration, scalability, and operational efficiency. Whether it’s managing cloud infrastructure, optimizing application performance, or ensuring robust cybersecurity, ServiceOne delivers end-to-end solutions that enable businesses to focus on their core objectives.

AI-Driven Operations and FinOps for Greater Efficiency
At the core of the new NOC and SOC is a robust stack of advanced security and monitoring tools, enabling the implementation of artificial intelligence for IT operations (AIOps). This cutting-edge integration leverages machine learning algorithms to identify and mitigate threats in real time, while intelligent noise reduction filters out irrelevant alerts, allowing IT teams to focus on critical issues and reducing alert fatigue. Improved threat detection accuracy minimizes false positives, and automated recovery processes ensure swift incident response, reducing downtime and improving operational resilience. These AI-driven capabilities and tooling enhancement not only boost the efficiency of the NOC and SOC, but also significantly strengthen clients’ overall security posture, providing proactive protection against emerging cyber threats.

At the same time, ServiceOne has introduced FinOps solutions to address the growing complexity of cloud environments and the need for financial accountability. This innovative approach offers clients clear visibility into cloud spending and resource utilization, enabling informed decision making. Through intelligent recommendations, FinOps optimizes cloud resource usage, reducing waste and improving cost efficiency. By aligning IT investments with business outcomes, ServiceOne ensures that clients achieve superior financial performance while maximizing the return on their IT investments.

Mr. Lau concluded: “As a regional player, our managed services business is distinguished by its clear service catalogue approach and an unwavering commitment to delivering value-driven solutions. By embracing environmental, social, and governance (ESG) principles, we are leveraging innovative technologies to drive sustainable and responsible business practices in line with the evolving expectations of our clients and stakeholders. As businesses across the Asia-Pacific region continue to navigate the complexities of digital transformation, we remain committed to providing future-ready solutions that drive growth, resilience, and innovation. The launch of the NOC and SOC, coupled with our expanded managed services offerings, reinforces the Group’s position as a trusted partner for businesses looking to thrive in an increasingly interconnected and digital world.”

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Expert Systems Announces FY25 Interim Results
Actively Responds to Market Challenges Demonstrates Strong Business Resilience
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(26 November 2024, Hong Kong) Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock Code: 8319), a leading technology and innovation company in the Asia-Pacific region, today announced the unaudited interim results of the Company and its subsidiaries (the “Group”) for the six months ended 30 September 2024 (the “Reporting Period”). During the Reporting Period, the Group actively responded to market challenges and achieved an increase in gross profit margin despite the downward adjustment in business volume, demonstrating its strong business resilience.

During the Reporting Period, the Group recorded revenue of approximately HK$437.2 million. Gross profit amounted to HK$70.9 million, and profit for the year was HK$7.1 million. The market environment remained uncertain due to factors such as the global economic slowdown and the ongoing Sino-US competition. Nevertheless, the Group actively addressed the market challenges by optimizing its product mix and implementing effective cost-management measures. As a result, its gross profit margin increased from 14.6% in the same period last year to 16.2% during the Reporting Period, underscoring its unwavering business resilience.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said: “Recognizing that the macro environment has been impacted by numerous uncertainties, we have not only made efforts to address challenges, but also adjusted our strategies and optimized our costs. In operating our product lines, we have focused our resources on businesses with high growth potential, including cybersecurity, automation, artificial intelligence (AI) and managed services. Through the close cooperation between our subsidiaries, we have been able to realize their respective advantages and provide comprehensive, one-stop solutions to meet the diverse needs of customers. This horizontal development has helped us to integrate the strengths of various business segments, which has not only enabled us to provide customers with high-value-added integrated solutions, but also enhanced our competitive advantage and laid a solid foundation for our business growth. While optimizing our product portfolio, we have also maintained effective capital allocation, focused on profit margin improvement, and actively responded to the changing business environment.”

BUSINESS REVIEW

IT Infrastructure Solutions
The Group has continued to provide world-class IT infrastructure solutions to corporate and institutional customers to meet their needs. In light of the frequent occurrence of cybersecurity incidents in recent years, the Group is committed to deploying appropriate cybersecurity solutions to safeguard its customers’ valuable IT assets. Additionally, in response to customers’ strong demand for automation, the Group also provides a wide range of IT infrastructure solutions that align with market trends and the surging demand. Among them, AI can comprehensively assist customers with business automation. To this end, the Group has developed a series of Generative AI (“GenAI”) applications and now offers a one-stop service that encompasses everything from infrastructure to GenAI applications, thereby eliminating any deployment and maintenance support concerns for customers. At this stage, the Group will prioritize allocating resources to two business growth engines of cybersecurity and automation (including AI). This focus aims to enhance its product portfolio and technical support, committed to providing customers with more valuable and comprehensive solutions, thereby driving business growth.

IT Infrastructure Management Services
The Group anticipates growth in demand for IT infrastructure management services throughout the Asia-Pacific region. The Group’s service desk centers in Guangzhou and Kuala Lumpur provide IT outsourcing, help desk and other services to corporate and institutional customers, supporting over 60,000 incidents each month in seven languages. To address new demand, the Group plans to relocate the Guangzhou service desk center to a new facility and expand its capacity. Furthermore, the Group aims to extend its offerings to managed professional services (MPS), including a Network Operation Center (NOC) and Security Operation Center (SOC). All the above are expected to be completed by the first half of 2025. The service desk centers in both locations will create synergies, effectively balancing resources across regions and providing flexible services to customers, which further enhance the Group’s ability to meet the diverse customer needs. In addition, in response to the rising number of cybersecurity incidents, the Group has increased its resources to provide comprehensive cybersecurity consulting services, aiming to help customers proactively prevent cybersecurity incidents.

AI Business
The Group continues to boost its GenAI business and has successfully developed a series of GenAI products based on cloud or on-premises large language models (“LLM”) for its corporate and institutional customers. The GenAI product series, namely ChatSeries, which includes ChatEnquiry, ChatMinutes and ChatSerivceDesk, offering a variety of functionalities to meet customer needs. Benefiting from the accelerated development of the AI ecosystem in Hong Kong, the Group has received a significant number of inquiries from clients, indicating the strong market demand. This sector is expected to be one of the key drivers in new business growth for the Group.

Mr. Lau concluded: “As we enter 2025, Expert Systems will celebrate its 40th anniversary. The two core businesses of IT infrastructure solutions and IT infrastructure management services, as the cornerstones of Expert Systems, provide us with a solid foundation in a volatile market environment, while allowing us to actively develop new AI businesses. Looking ahead, Expert Systems will continue to focus on implementing strategic initiatives, including optimizing product portfolio and cost management, and continue to invest in technological research and development. We will actively respond to market challenges, strive to create value for shareholders and stakeholders, and drive the company to achieve sustainable growth.”

Read the announcement of the detailed results here: https://www.expertsystems.com.hk/wp-content/uploads/2024/11/EW08319-IR24.pdf

Highlights:

• Revenue for the six months ended 30 September 2024 (the “Reporting Period”) decreased by approximately 15.5% from that for the six months ended 30 September 2023 (the “Corresponding Period”) to approximately HK$437.2 million.
•  Gross profit for the Reporting Period decreased by approximately 6.0% from the Corresponding Period to approximately HK$70.9 million.
• Profit for the period attributable to owners of the Company for the Reporting Period decreased by approximately 16.2% to approximately HK$6.6 million as compared to the Corresponding Period.
• Basic earnings per share decreased by approximately 16.3% from approximately HK0.98 cent for the Corresponding Period to approximately HK0.82 cent for the Reporting Period.

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Expert Systems Announces FY24 Annual Results
Two Core Businesses Achieve Growth   Steady Progress in AI Business
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(26 June 2024, Hong Kong) — Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock code: 8319), a leading technology and innovation company in the Asia Pacific region, announced the audited annual results of the Company and its subsidiaries (the “Group”) for the year ended 31 March 2024 (the “Reporting Year”).

During the Reporting Year, the Group’s revenue increased by 11.8% to approximately HK$991.0 million driven by the increase in customer demand. Gross profit amounted to HK$152.7 million, representing an year-on-year increase of 9.6%. Gross profit margin remained stable at approximately 15.4% (FY2023: 15.7%). Profit for the year of the Company recorded HK$17.1 million (FY2023: HK$22.7million), representing a decrease of approximately HK$5.6 million year-on-year. The main reason for this decline is that the Group did not receive any COVID-19 relevant government subsidies during the Reporting Year (Relevant government subsidies in FY2023: HK$5.7 million). In additional, we have increased the investment to our AI business in the Reporting Year.

The Board recommends a final dividend of HK0.82 cent (FY2023: HK1.00 cent) per ordinary share, resulting in a dividend payout ratio of 42.86%. The payment of the final dividend is subject to the approval of the shareholders at the forthcoming annual general meeting.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said: “Despite the challenging business environment, the Group has delivered a resilient performance in FY2024. Leveraging our strong foundation and exceptional products, solutions and services, we have adeptly navigated the dynamic market landscape. Throughout the past fiscal year, our two core businesses have exhibited steady growth, while our AI business has successfully launched new products, starting to contribute to our revenue.”

Business Review

IT Infrastructure Solutions
Regarding the IT infrastructure solutions business, the Group believes that enterprises and institutions will continue to adopt digital transformation to enhance operational efficiency, leading to a strong demand for IT-related one-stop solutions. Particularly, given the escalating cybersecurity incidents, the Group is committed to persistently deploying world-class cybersecurity solutions to safeguard the customers’ valuable IT assets. It is worth mentioning that the Group is customizing robust IT infrastructure tailored for our own developed Generative AI (“GenAI”) applications to meet customers’ diverse needs. To align with market trends and significant demand, the Group will prioritize resources in two key business opportunities of Cybersecurity and GenAI, and strive to provide higher value and more comprehensive total solutions to customers.

IT Infrastructure Management Services
The Group’s IT infrastructure management services business foresees sustained demand across the Asia-Pacific region. This includes IT outsourcing, helpdesk support, workflow automation services, and IT hardware maintenance for enterprises and institutions. The Group plans to extend its services into Managed Professional Service to further enhance its range of managed services offerings. This dedicated facility will leverage the existing resources of its service desk centres, enabling to extension of the managed services from endpoints and devices to encompass network systems and server host systems for valued customers.

The group currently operates service centers in Guangzhou and Kuala Lumpur. The services are provided in seven languages, handling over 60,000 cases per month. The Group plans to expand the capacity of the Guangzhou service desk center and relocate it to a new facility, creating a synergistic effect with the Kuala Lumpur service desk center. This will effectively balance resources across different regions and enhance the ability to provide flexible services to meet diverse customer needs.

AI Business
Regarding the AI business, the Group has successfully developed a range of GenAI products based on cloud and on-premises large language models for its corporate and institutional customers. The Group’s GenAI product series, namely ChatSeries, encompasses a variety of GenAI functions, including ChatEnquiry, ChatSerivceDesk and ChatMinutes etc. During the pre-launch stage of this product series, the group received a large number of inquiries reflecting a fervent market demand. In addition, the Group announced last year the establishment of the strategic partnership with Lenovo Hong Kong, with a specific focus on serving the primary and secondary school market. In fact, the Group has developed the SmartSeries product line, which includes SmartAqua, SmartRetail, and SmartHome, providing AI labs setups and relevent training courses tailored to primary and secondary schools. The group is currently collaborating with Lenovo Hong Kong to jointly market the SmartSeries AI products.

Mr. Lau, concluded: “Looking ahead, besides continue to grow our core businesses in providing one-stop IT solutions for the public and private sectors in the Asia-Pacific region, we will also continue to actively advance our AI products and solutions, aiming to bring strong growth momentum to the group. We are optimistic about the future, and we will eagerly to explore new growth opportunities with an open and innovative mindset, in order to achieve the company’s long-term sustainable development goals.”

Read the announcement of the detailed results here: https://www.expertsystems.com.hk/wp-content/uploads/2024/06/EW08319-ann-1.pdf

Highlights:

• Revenue for the year ended 31 March 2024 (the “Reporting Year” or “FY2024”) increased by approximately 11.8% from that for the year ended 31 March 2023 (the “Corresponding Year” or “FY2023”) to approximately HK$991.0 million.
• Gross profit for the Reporting Year increased by approximately 9.6% from the Corresponding Year to approximately HK$152.7 million.
• Profit for the year attributable to owners of the Company for the Reporting Year decreased by approximately 21.8% to approximately HK$15.4 million as compared to the Corresponding Year. (Note)
• Basic earnings per share decreased by approximately 22.0% from approximately HK2.45 cents for the Corresponding Year to approximately HK1.91 cents for the Reporting Year.

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Education Bureau’s “Module on Artificial Intelligence for Junior Secondary Level”
Expected to Drive Demand for AI Courses in Primary and Secondary Schools

(Hong Kong, 27 December 2023) Expert AI Enabling Limited (“EAI”), a subsidiary of Expert Systems Holdings Limited (“Expert Systems” or the “Group”, HKEX stock code: 8319), a leading information technology (IT) and innovation company in the Asia-Pacific region, recently participated in the “Learning & Teaching Expo 2023” to showcase its diverse range of artificial intelligence (AI) laboratory equipment and related courses – “Laboratory For AI Teaching And Learning” (LAITAL).

The “Learning & Teaching Expo” is a leading education event in the Asia-Pacific region. Over the years, it has received strong support from the Education Bureau of the Hong Kong SAR and the education community. It serves as an important platform for global education suppliers to showcase innovative AI technologies, virtual learning resources, IT hardware and software, STEAM and innovative learning materials, etc. Taking advantage of this annual event in the education sector, EAI presented to education professionals its LAITAL course, a collaboration program established with Lenovo Hong Kong. The course provides a diverse range of scenarios, including Smart Health Care, Smart Retail, Smart Home and Smart Office, allowing students to experience different AI applications in everyday life. The course is divided into three levels and is suitable for students at different levels in primary and secondary schools. Upon completion of the course, students will receive an official certificate issued by Lenovo Hong Kong.

The Hong Kong Government has been actively promoting STEAM education in recent years. The Education Bureau announced the introduction of the “Module on Artificial Intelligence for Junior Secondary Level” in the 2023/24 academic year, which covers topics on AI basics and ethics, computer vision, computer speech and language, virtual reality, robotics, societal impact and future of work, etc. It aims to cultivate students’ interest in and capability of learning innovation and technology from an early age. EAI anticipates a growing demand for AI-related courses among primary and secondary school students as the module is adopted.

In addition to the LAITAL course, EAI has launched a short-term AI course, “A Firsthand Experience of Practical AI”, to provide teachers and students with experience of the upcoming “Module on Artificial Intelligence for Junior Secondary Level” in advance. Participants will learn the basic concepts of AI and real-life applications of relevant technologies, stimulating their interest in the field of AI and preparing them for the new module.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said, “EAI is thrilled to have the opportunity to showcase our latest AI laboratory equipment and related courses at the ‘Learning & Teaching Expo 2023’. We have established a cooperation plan with Lenovo Hong Kong to become its partner in an AI education plan, under which both parties will jointly launch more advanced and competitive AI-related education products and courses to cultivate more outstanding AI talent. With the support of the Hong Kong Government, AI-related courses are expected to see significant growth and demand. Our team is well prepared to seize the tremendous development opportunities ahead.”

Dr. Keith Chan, Chief Technology Officer of EAI (left) and Mr. Andy Lau, CEO and Executive Director of Expert Systems (right)

– End –

Read the complete press release here: https://www.expertsystems.com.hk/wp-content/uploads/2023/12/Press-ReleaseExpert-AI-Enabling-Limited-Joins-Learning-Teaching-Expo-2023_Clean-20231221.pdf

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Expert Systems Announces Q2FY24 Revenue Surge Approximately 26%
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Strong Demand for IT Infrastructure Solutions and Management Services

(10 November 2023, Hong Kong) — Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock code: 8319), a leading technology and innovation company in the Asia Pacific region, today announced the unaudited interim results of the Company and its subsidiaries (the “Group”) for the six months ended 30 September 2023 (the “Reporting Period”).

During the Reporting Period, the Group recorded a notable increase of 25.7% in revenue to approximately HK$ 517.6 million, which was primarily driven by the increasing demand for both IT infrastructure solutions and IT infrastructure management services. Gross profit during the Reporting Period amounted to approximately HK$75.4 million, representing a growth of 12.3%. The adjusted profit after tax* for the Reporting Period of the Company has remained stable at approximately HK$8.5 million (1HFY23: HK$8.4 million).

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said: “We are delighted to announce that Expert Systems has achieved robust performance in the first half of 2023, showcasing the resilience and strength of our business model. The solid foundation and steady growth in our topline reflects the ever-increasing market demand for our products and services. Our core businesses, IT infrastructure solutions and IT infrastructure management services, have demonstrated exceptional performance, setting the stage for future expansion.

Furthermore, we are thrilled to share the exciting news of our collaboration with Lenovo Hong Kong in advancing Artificial Intelligence (“AI”) education. We firmly believe that our AI segment holds immense potential for generating substantial returns for our shareholders in the long term. To that end, we will continue to work closely together to develop advanced and competitive AI-related education products and courses, nurturing a new generation of outstanding AI talents.”

Business Review
The Group operates through three distinct brands: “Expert Systems”, which provides IT infrastructure solutions; “ServiceOne”, which offers IT infrastructure management services; and “Expert AI Enabling” (“EAI”), which focuses on developing innovative AI products, solutions and services.

IT Infrastructure Solutions
During the Reporting Period, to capitalise on market opportunities, Expert Systems continued to strengthen strategic relationship with suppliers while enhancing specialised technical expertise and domain know-how on the latest and proven infrastructure solutions to deliver larger-scale projects. The Group also strived to develop a more diversified customer base across private and public sectors.

To capture the growing demand, Expert Systems’ long-term plan includes a strong emphasis on 1) Hybrid Cloud, Multi-Cloud & “as-a-Service”, 2) Cyber Security, and 3) Data & Application Solutions. These areas of focus enable the Group to provide higher-value, more comprehensive total solutions to its customers as they navigate their digital transformation journeys.

IT Infrastructure Management Services
The Group’s IT infrastructure management services business foresees sustained demand across the Asia-Pacific region. This includes IT outsourcing, helpdesk support, workflow automation services, and IT hardware maintenance. The expansion in Kuala Lumpur last year strengthens geographical resources, ensuring resilience amidst global economic uncertainties. The Group remains committed to exceptional services, meeting evolving IT needs, and exploring merger and acquisition opportunities for sustainable growth.

ServiceOne aims to expand its customer base in the Asia-Pacific region, targeting new industries. To achieve this, it has expanded its service portfolio to include consulting and vertical retail solutions. Additionally, 10 new branches have been established in key cities in mainland China this year, including Nanjing, Shenzhen, and Wuxi. .

AI Business
During the Reporting Period, the Group remained dedicated to the development and provision of products, solutions, and services that empower customers to leverage the power of AI across various business sectors and enterprises. With the market witnessing robust demand for AI, the Group firmly believes that its AI offerings will enrich its comprehensive IT solutions portfolio and align with Expert Systems’ growth strategy.

Capitalizing on this trend, the Group announced the establishment of a cooperative plan with Lenovo Hong Kong, wherein it will serve as a key partner in an AI education initiative. The Group aims to launch a series of AI laboratory equipment and related courses specifically designed for primary and secondary schools, and deliver enhanced value to its clients and further solidify its position in the industry.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, concluded: “Moving forward, Expert System’s dedication to our core businesses remains unwavering as we strive to deliver innovative and integrated products, solutions, and services to both private and public sectors throughout the Asia-Pacific region. We have taken significant steps to strengthen the Group, ensuring resilience in navigating the evolving business landscape as the local and global economy gradually recovers. Given the ‘new normal’ business environment, we will maintain a cautious approach in managing business risks. We are well-prepared to tackle the challenges presented by the ever-changing economic and business landscape.”

Read the announcement of the detailed results here: https://www.expertsystems.com.hk/wp-content/uploads/2023/11/EW08319-ann.pdf

*Adjusted net profit after tax represents net profit after tax for the period excluding government grants received during the period of approx. HK$0.2 million (six months ending 30 September 2022: approx. HK$4.7 million).

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Embraces AI Development Trend
Promotes AI education in Primary and Secondary Schools

(Hong Kong, 13 September 2023)  Expert AI Enabling Limited (“EAI”), a subsidiary of Expert Systems Holdings Limited (“Expert Systems” or the “Group”, HKEX stock code: 8319), a leading information technology company in the Asia-Pacific region, is pleased to announce today that it has established a cooperation plan with Lenovo Hong Kong whereby it will become its partner in an Artificial Intelligence (“AI”) education plan, under which both parties will jointly launch a series of AI laboratory equipment and related courses specifically designed for primary and secondary schools.

With the rapid advancement of AI, it has emerged as a pivotal factor in enhancing global competitiveness, the cultivation of talent is essential for driving this progress forward. The demand for AI talents is growing across various sectors, AI education has become a key area of highly sought-after field worldwide. EAI understands the growing importance of AI education in supporting comprehensive learning of the next generation and preparing them for future challenges. Therefore, since its establishment mid-last year, EAI has been dedicated to developing innovative AI education products that are specifically designed and suitable for primary and secondary schools, with over HK$10 million investment in research and development. Lenovo Hong Kong, which has been a partner of EAI’s parent company, Expert Systems for many years, also shares the same vision, and this shared belief has facilitated collaboration between both parties.

The cooperation arrangement includes co-marketing with Lenovo Hong Kong of a series of AI laboratory equipment and related courses, which will be sold to primary and secondary schools through Lenovo Hong Kong. EAI will lead the research and development of related laboratory equipment, course design and provision of training; while Lenovo Hong Kong will advise sales strategies, provide marketing support and align sales channels, and offer relevant technical equipment used for experiments and courses, such as AI Edge Computing Devices and Servers etc., as well as professional advice throughout the cooperation project. Both parties hope to enhance students’ interest in learning AI through diversified, interesting and highly interactive experiments and courses, which will help to lay a solid foundation for them as they apply AI in their studies or work in the future.

With the widespread use of AI in various fields and sectors, the Hong Kong government has explicitly expressed support to schools to promote AI education. This is aimed at cultivating local AI talents by actively allocating resources to organize AI-related activities, and enhancing AI equipment and facilities within schools. These initiatives highlight the government’s support for and emphasis on STEAM education, including AI education, in primary and secondary schools. Furthermore, Dr. Keith Chan, the Chief Technology Officer of EAI, will lead his research team in the development and design of laboratory equipment and curriculum etc. He was ranked among the top 2% of scientists in the world in the field of AI and image processing on Stanford University’s list of top scientists. With over thirty years of experience in developing AI-related curriculum planning, course development, teaching and research, Dr. Chan is one of the pioneers in AI education.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said, “EAI is greatly honoured and delighted to jointly promote AI education in Hong Kong and other areas in Asia Pacific with Lenovo, one of the top global technology and innovation corporates. The education sector has been vigorously promoting STEAM education, and the widespread promotion and popularization of AI education have become imperative. In fact, governments worldwide, including Mainland China, the United States, and Singapore, have already formulated and implemented AI education strategies, which include introducing relevant courses at the primary and secondary school levels. We will strive to jointly launch more advanced and competitive AI-related education products and courses to cultivate more excellent AI talents. Therefore, I believe that our collaboration with Lenovo Hong Kong is meaningful.

Mr. Jonathan Cheng, Head of Strategy and Sales (Hong Kong and Macau) of Lenovo Hong Kong, said, “Lenovo has always been committed to achieving ‘Smarter Technology for All’, hoping to bring smarter technology to the new generation of educators and students. We believe that every educator should have access to the most advanced tools and resources to unleash their creativity and expertise in teaching. Similarly, every student should have equal opportunities to experience the best learning outcomes in digital classrooms. Our collaboration with EAI aligns perfectly with this vision, as we leverage innovative educational solutions to empower educational institutions in fully utilizing AI technology. Lenovo Group also plans to invest an additional US$1 billion over the next three years to accelerate the use of AI among global enterprises.”

From left to right: Dr. Keith Chan, Chief Technology Officer of EAI, Mr. Andy Lau, CEO and Executive Director of Expert Systems, Ms. Fan Ho, General Manager (Hong Kong and Macau) of Lenovo Hong Kong and Mr. Jonathan Cheng, Head of Strategy and Sales (Hong Kong and Macau) of Lenovo Hong Kong at the signing ceremony.

EAI has established a cooperation plan with Lenovo Hong Kong whereby it will become its partner in an AI education plan, under which both parties will jointly launch a series of AI laboratory equipment and related courses specifically designed for primary and secondary schools.

Dr. Keith Chan, the Chief Technology Officer of EAI (1st from the left), will lead his research team in the development and the design of laboratory equipment and curriculum etc. He was ranked among the top 2% of scientists in the world in the field of AI and image processing on Stanford University’s list of top scientists. Dr. Chan is one of the pioneers in AI education.

– End –

Read the complete press release here: https://www.expertsystems.com.hk/wp-content/uploads/Press-Release

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In the first half of the current fiscal year, we achieved remarkable year-over-year growth and reached “Grand Slam” record highs in terms of revenue, gross profit, net profit and basic earnings per share when compared with the corresponding period of all prior fiscal years since listed. We sincerely thank all customers, partners, employees, directors and shareholders for their continued tremendous support!

Expert Systems Holdings Limited interim results for the six months ended 30 September 2022.
Read the detail results announcement here: https://www.expertsystems.com.hk/wp-content/uploads/2022/11/20221108-InterimReportAnn_Nov2022.pdf

Highlights:

• Revenue for the six months ended 30 September 2022 (the “Reporting Period”) increased by approximately 80.4% from that for the six months ended 30 September 2021 (the “Corresponding Period”) to approximately HK$411.8 million.
• Gross profit for the Reporting Period increased by approximately 92.9% from the Corresponding Period to approximately HK$67.1 million.
• Profit for the Reporting Period increased by approximately 162.1% to approximately HK$13.2 million as compared to the Corresponding Period. Excluding one-off professional fees of approximately HK$3.1 million in relation to the acquisition of 70% of the issued share capital of ServiceOne International Holdings Limited recorded in the Corresponding Period and the COVID-19 government subsidies of approximately HK$4.7 million received from various governments during the Reporting Period, the adjusted profit for the Reporting Period amounted to approximately HK$8.4 million, representing an increase of approximately 3.5% from HK$8.1 million in Corresponding Period.
• Basic earnings per share increased by approximately 120.6% from approximately HK0.63 cent for the Corresponding Period to approximately HK1.39 cents for the Reporting Period.

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We’re pleased to inform you that we continued to grow our revenue and gross profit significantly in FY23Q1 (Apr – Jun 2022). Moreover, through our joint venture established on 21 June 2022, Expert AI Enabling Limited, more offerings will be launched to the market. Stay tuned!

Expert Systems Holdings Limited first quarterly results for the three months ended 30 June 2022.
Read the detail results announcement here: https://www.expertsystems.com.hk/wp-content/uploads/2022/08/20220810-1QResultsAnnouncement_Aug22.pdf

Highlights:

• Revenue for the three months ended 30 June 2022 (the “Reporting Period”) increased by approximately 56.7% from that for the three months ended 30 June 2021 (the “Corresponding Period”) to approximately HK$181.5 million.
• Gross profit for the Reporting Period increased by approximately 84.3% from the Corresponding Period to approximately HK$31.9 million.
• Profit for the period attributable to owners of the Company for the Reporting Period increased by approximately 16.0% to approximately HK$4.7 million as compared to the Corresponding Period. Excluding the government subsidy of HK$1.9 million from the Employment Support Scheme under the Anti-Epidemic Fund recognised for the Reporting Period, the adjusted profit attributable to owners of the Company for the Reporting Period amounted to HK$2.8 million (the Corresponding Period: HK$4.0 million), representing a decrease of approximately 31.7% as compared with that of the Corresponding Period.
• Basic earnings per share increased by approximately 16.0% from approximately HK0.50 cent for the Corresponding Period to approximately HK0.58 cent for the Reporting Period.

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