Expert Systems Announces FY26 Interim Results
Diversified Business Strategies Drive Solid Revenue Growth
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(25 November 2025, Hong Kong) Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock Code: 8319), a leading information technology and innovation company in the Asia-Pacific region, today announced the unaudited interim results of the Company and its subsidiaries (the “Group”) for the six months ended 30 September 2025 (the “Reporting Period”).

The Group adopted prudent yet flexible strategies to strengthen its market presence, driving steady business development and resulting in revenue growth. Through continuous optimization of the product portfolio, gross profit maintained a solid upward trend. During the Reporting Period, the Group recorded revenue of approximately HK$476.3 million. Gross profit was HK$76.4 million, and profit for the period amounted to HK$5.3 million.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said, “Despite ongoing geopolitical tensions, slowing economic growth in the Chinese Mainland and Hong Kong, and weak local consumption, which have led many corporate and institutional customers to tighten project budgets and reduced market demand, we adopted a development strategy characterized by “seeking progress while maintaining stability”, which allow us to respond flexibly to market changes. By fully leveraging the technical capabilities and resources of our subsidiaries, we provide customers with innovative one-stop IT solutions, further reinforcing the Group’s differentiated competitive advantages in the market.

In April 2025, the Group established Network Operations Center (NOC) and Security Operations Center (SOC), and completed the upgrade of its Guangzhou service desk center. This effectively enhanced regional synergies and service continuity to meet the rapidly growing demands of regional customers. Simultaneously, the Artificial Intelligence (AI) Business achieved a breakthrough by successfully securing new contracts from multiple industries and implementing the innovative technologies into enterprise operations. This has supported customers’ digital transformation goals, with this business expected to become a key engine for future growth. Looking ahead, the Group will continue to deepen investment in technological innovation to drive business transformation and development, and deliver sustainable returns to shareholders.”

BUSINESS REVIEW

IT Infrastructure Solutions
The Group focuses on providing world-class IT infrastructure solutions to corporate and institutional clients, enabling their digital transformation and meet diverse business needs. With the “Protection of Critical Infrastructure Facilities Ordinance” set to take effect on January 1, 2026, the demand for cybersecurity and compliance solutions among Hong Kong enterprises is expected to increase. Leveraging its solid infrastructure expertise, the Group is actively expanding its related services to deliver comprehensive cybersecurity offerings, including consulting, solution design, system deployment, ongoing maintenance and monitoring, to fully safeguard customers’ IT assets and help consolidate the Group’s market position.

Meanwhile, the Group is actively exploring diverse AI application scenario, developing generative artificial intelligence (GenAI) solutions to address customer’s urgent needs for business automation and operating cost reduction, thereby driving continuous development of its AI infrastructure business. In addition, the Group provides high-performance computing solutions for research projects at colleges and institutions, which has become one of the Group’s important growth drivers. The Group will continue to optimize its product portfolio and technical support, driving sustainable business development through innovation and integration capabilities.

IT Infrastructure Management Services
To meet the growing market demand for IT infrastructure management services, the Group actively expands its service coverage across the Asia-Pacific region to enhance cross-regional support capabilities. In April 2025, the Group officially launched its NOC and SOC, providing seamless 24/7 real-time monitoring and management of network and information security. This effectively addresses the increasingly complex network environment and various cybersecurity threats, significantly improving infrastructure operational efficiency and security levels.

With the full operation of the NOC and SOC, combined with the Group’s existing strong portfolio of managed services, the Group’s position as the preferred partner in the infrastructure management services sector has been further solidified. The Group will continue to deepen technological innovation and service upgrades, consolidating its competitive advantages in the infrastructure management services sector.

AI Business
The Group achieved a significant breakthrough in its AI Business, successfully securing new orders from the government, education, and commercial sectors. Leveraging its in-depth understanding of customer operations, the Group has successfully developed a series of customized solutions tailored to different application scenarios and actual operational needs. These can be categorized under the ChatSeries, which includes ChatEnquiry, ChatMinutes, ChatCategorization, and ChatServiceDesk, effectively enhancing customers’ operational efficiency.

With the continuously rising demand for AI technology, the business demonstrates strong growth potential. The related revenues are expected to be reflected in 2HFY26, injecting new momentum into the Group’s future development. Looking ahead, the Group will continue to invest in technological advancement in the field of AI, expanding application scenarios and its product portfolio, striving to develop this business into a major growth engine for the future and further strengthening its overall market competitiveness.

Mr. Lau concluded: “2025 marks the significant milestone of Expert Systems’ 40th anniversary. The Group will continue to focus on its three core business areas, namely, IT Infrastructure Solutions, Management Services, and AI, striving to drive market transformation and respond to the rapidly evolving market environment. Moving forward, we are confident in navigating market volatility, strengthening our core competitiveness, supporting customer’s digital transformation, and expanding our business footprint across the Asia-Pacific regions, with the goal of becoming a leading IT and innovative company in the region, delivering long-term value for shareholders.”

Read the announcement of the detailed results here: https://www.expertsystems.com.hk/wp-content/uploads/2025/11/EW08319-IR25.pdf

Highlights:

• Revenue for the six months ended 30 September 2025 (the “Reporting Period”) increased by approximately 8.9% from that for the six months ended 30 September 2024 (the “Corresponding Period”) to approximately HK$476.3 million.
• Gross profit for the Reporting Period increased by approximately 7.9% from the Corresponding Period to approximately HK$76.4 million.
• Expenditures of approximately HK$5.9 million, out of total operating expenses of approximately HK$68.4 million for the Reporting Period, were allocated to support research and development in Generative AI as well as the establishment of our Network Operations Center and Security Operations Center (NOC/SOC). This reflects our proactive strategy to reinvest in technology and innovation to drive future growth.
• Profit for the period attributable to owners of the Company for the Reporting Period decreased by approximately 23.4% to approximately HK$5.1 million as compared to the Corresponding Period.
• Basic earnings per share decreased by approximately 23.2% from approximately HK0.82 cent for the Corresponding Period to approximately HK0.63 cent for the Reporting Period.

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Expert Systems Announces FY25 Annual Results
Sustained Investment in Future Growth
Demonstrating Outstanding Operational Resilience

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(24 June 2025, Hong Kong) Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock Code: 8319), a leading information technology and innovation company in the Asia-Pacific region, has announced the audited annual results of the Company and its subsidiaries for the year ended 31 March 2025 (the “Reporting Year”). During the Reporting Year, the Group steadily increased its gross profit margin by optimizing its product mix and cost management, demonstrating operational resilience. It also deepened research and development, increased investment in technology and innovation, and accelerated product upgrades, thus consolidating its long-term competitive advantages.

During the Reporting Year, the Group recorded revenue of approximately HK$900.7 million. Gross profit was HK$150.7 million, and profit for the year was HK$14.8 million. Despite market pressure from factors such as Sino-US geopolitical tensions, the economy slowdown in Mainland China and Hong Kong, high interest rates and increased northbound consumption, as well as a decline in its business volume, the Group was able to boost its gross profit margin from 15.4% last year to 16.7% due to its optimized product mix and efficient cost management, testifying to its excellence in business resilience.

Mr. Andy Lau, CEO and Executive Director of Expert Systems, said, “Although the macro environment is full of uncertainties, technological reforms are presenting new opportunities. In response to market changes, we have adopted flexible strategies and leveraged the synergies and integrated resources of our subsidiaries to provide customers with one-stop innovative solutions, thereby strengthening our differentiated competitive advantages. Technological innovation is core to our long-term development strategy, and we have continued to increase our investment in technology and innovation in recent years. In 2022, we established the AI company Expert AI Enabling and formed an independent R&D team to map out our AI technology development. During the same year, we expanded our service desk center in Kuala Lumpur bolstering our regional service network. In April 2025, we launched a Network Operations Center and Security Operations Center (NOC/SOC), and earlier upgraded our service centre in Guangzhou to strengthen our technical service infrastructure. Looking ahead, the Group will continue to deepen investment in technological innovation, driving our own business transformation and upgrading, develop cutting-edge solutions and services for customers, and deliver sustainable returns to shareholders.”

Business Review

IT Infrastructure Solutions
The Group focuses on providing world-class IT infrastructure solutions to corporate and institutional customers, enabling their digital transformation and meeting diverse needs. Due to rising cybersecurity risks and stricter regulatory requirements, for example, Protection of Critical Infrastructures Bill and etc, the demand for cybersecurity solutions has significantly increased. Therefore, the Group is committed to providing customers with appropriate cybersecurity solutions and also offers one-stop cybersecurity services, from compliance consulting, design & architect, implementation to maintenance and etc, delivering holistic protection for customers’ valuable IT assets.

In addition, the Group has successfully developed generative artificial intelligence (GenAI) application solutions to address customers’ urgent needs for business automation and reduced operating costs. The Group also offers comprehensive services ranging from AI infrastructure (including GPU/NPU servers, storage and Big Data) to AI applications. Currently, cybersecurity and automation (including AI) have become two of the Group’s strategic growth engines. We will continue to strengthen its product portfolio and technical support capabilities, offering innovative and integrated solutions to create greater value for customers and drive the sustainable business growth.

IT Infrastructure Management Services
The Group has actively responded to customers’ growing demand for IT infrastructure management services through strategic investments, including the launch of the AI-driven NOC and SOC. These centers provide seamless 24/7 service delivery with comprehensive regional coverage across the Asia-Pacific region, enhancing the management of customers’ network and security infrastructure. Additionally, the Group completed the expansion and relocation of its Guangzhou service desk center, forming cross-regional synergies and service continuity with the Kuala Lumpur service desk center in Malaysia, and optimized resource allocation to meet diverse corporate and institutional customer needs. These initiatives have not only enriched the Group’s service portfolio but also expanded its business into managed professional services, enhancing the value of horizontal business integration.

In addition, in response to the increasingly complex network environment, the Group has made cybersecurity a strategic priority, and has invested additional resources to build a comprehensive cybersecurity consulting service covering risk assessment, security strategy & planning, and compliance consulting. The Group helps enterprise and institutional customers improve operational efficiency, allowing them to focus on core business development and realize digital transformation. We will continue to drive technological innovation and service upgrades to consolidate its competitive advantages in the infrastructure management service sector.

AI Business
The Group has continued to strengthen its GenAI business scope, developing a series of GenAI products based on cloud or on-premises large language models (“LLM”), such as LLaMa, GPT, Qwen and DeepSeek. The Group has categorized these products under the ChatSeries, which includes ChatEnquiry、ChatServiceDesk、ChatMinutes and ChatCategorization, covering applications such as GenAI Enquiry, Workflow Automation and AI Agent. These customized products precisely address the needs of corporate and institutional customers, and have already successfully secured orders from different customers, further demonstrating the Group’s innovative capabilities and growth potential in the GenAI field. Looking ahead, we remain committed to investing resources in technological advancement and strengthening its market competitiveness.

Mr. Lau concluded, “Amid the presently challenging economic environment, we strongly believe that swiftly adapting to market changes and continuously innovating are essential to effectively mitigating risks and maintaining business resilience. Technological reforms are also creating unprecedented growth opportunities for the Group. With a 40-year history in Hong Kong, we have established a robust customer base, accumulated extensive market experience and built a flexible business model, all of which will underpin the Group’s expansion across the Asia-Pacific region.

The Group will celebrate its 40th anniversary in 2025; meanwhile, we are navigating rapidly changing market conditions.  We will seek steady progress by prudently managing costs while strengthening our resilience to risk. At the same time, we will increase investment in innovative R&D and focus on developing our three core businesses, namely, IT infrastructure solutions, management services and AI. We will also continue to serve our customers through innovative technologies, helping enterprise and institutional customers fully unlock the potential of digital transformation, while striving to generate long-term value for shareholders.”

Read the announcement of the detailed results here: https://www.expertsystems.com.hk/wp-content/uploads/2025/06/EW08319-Ann-3.pdf

Highlights:

• Revenue for the year ended 31 March 2025 (the “Reporting Year” or “FY2025”) decreased by approximately 9.1% from that for the year ended 31 March 2024 (the “Corresponding Year” or “FY2024”) to approximately HK$900.7 million.
• Gross profit for the Reporting Year decreased by approximately 1.3% from the Corresponding Year to approximately HK$150.7 million. Nevertheless, the gross profit margin improved by 1.3 percentage points from the Corresponding Year to approximately 16.7%.
• Expenditures of approximately HK$8.3 million, out of total operating expenses of approximately HK$132.2 million for the Reporting Year, were allocated to support research and development for Generative AI and to establish our Network Operations Center and Security Operations Center (NOC/SOC), reflecting our proactive strategy to reinvest in technology and innovation to drive future growth.
• Profit for the year attributable to owners of the Company for the Reporting Year decreased by approximately 9.2% to approximately HK$14.0 million as compared to the Corresponding Year.
• Basic earnings per share decreased by approximately 8.9% from approximately HK1.91 cents for the Corresponding Year to approximately HK1.74 cents for the Reporting Year.

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Deliver 24/7 Managed Services and Cybersecurity Solutions Across APAC

(2 April 2025, Hong Kong) Expert Systems Holdings Limited (“Expert Systems” or the “Group”; Stock Code: 8319), a leading information technology and innovation company in the Asia-Pacific region, has announced the expansion of its managed services offerings with the introduction of its Network Operations Center (“NOC”) and Security Operations Center (“SOC”).

In response to the growing complexity of networks and the increasing frequency of cybersecurity incidents, ServiceOne International Holdings Limited (“ServiceOne”), a subsidiary of Expert Systems, is expanding its managed services offerings with the introduction of an AI-powered NOC and SOC. Scheduled for launch in April 2025, the new NOC and SOC will operate in Guangzhou, co-located with one of the Group’s existing service desk centers. These new centers are designed to provide seamless 24/7 service delivery and comprehensive regional coverage across the Asia-Pacific region, enhancing the management of customers’ network and security infrastructure.

“The launch of our AI-powered NOC and SOC represents a significant step forward in our mission to deliver innovative, reliable, and secure IT solutions to our clients,” said Mr. Andy Lau, CEO and Executive Director of Expert Systems. “Backed by a highly skilled team of certified professionals, we ensure top-tier operational expertise and excellence. Our collaborative synergy across AI, sales, and marketing domains fosters a unified and innovative approach to service delivery, enabling us to effectively address the growing challenges of network complexity and cybersecurity threats.”

Proven Expertise and Comprehensive Managed Services Coverage
Building on a strong legacy of ServiceOne’s excellence and multi-industry experience, its managed services business is uniquely positioned to deliver tailored solutions that meet the diverse and evolving needs of its clients. With a proven track record of managing complex IT environments across multiple industries in both the public and private sectors, the Group brings deep domain expertise and a customer-centric approach to its managed services offerings. In addition to the NOC and SOC, ServiceOne provides a comprehensive suite of managed services, including hosting services and application management services (AMS). These offerings are designed to meet the growing demands of modern businesses, ensuring seamless integration, scalability, and operational efficiency. Whether it’s managing cloud infrastructure, optimizing application performance, or ensuring robust cybersecurity, ServiceOne delivers end-to-end solutions that enable businesses to focus on their core objectives.

AI-Driven Operations and FinOps for Greater Efficiency
At the core of the new NOC and SOC is a robust stack of advanced security and monitoring tools, enabling the implementation of artificial intelligence for IT operations (AIOps). This cutting-edge integration leverages machine learning algorithms to identify and mitigate threats in real time, while intelligent noise reduction filters out irrelevant alerts, allowing IT teams to focus on critical issues and reducing alert fatigue. Improved threat detection accuracy minimizes false positives, and automated recovery processes ensure swift incident response, reducing downtime and improving operational resilience. These AI-driven capabilities and tooling enhancement not only boost the efficiency of the NOC and SOC, but also significantly strengthen clients’ overall security posture, providing proactive protection against emerging cyber threats.

At the same time, ServiceOne has introduced FinOps solutions to address the growing complexity of cloud environments and the need for financial accountability. This innovative approach offers clients clear visibility into cloud spending and resource utilization, enabling informed decision making. Through intelligent recommendations, FinOps optimizes cloud resource usage, reducing waste and improving cost efficiency. By aligning IT investments with business outcomes, ServiceOne ensures that clients achieve superior financial performance while maximizing the return on their IT investments.

Mr. Lau concluded: “As a regional player, our managed services business is distinguished by its clear service catalogue approach and an unwavering commitment to delivering value-driven solutions. By embracing environmental, social, and governance (ESG) principles, we are leveraging innovative technologies to drive sustainable and responsible business practices in line with the evolving expectations of our clients and stakeholders. As businesses across the Asia-Pacific region continue to navigate the complexities of digital transformation, we remain committed to providing future-ready solutions that drive growth, resilience, and innovation. The launch of the NOC and SOC, coupled with our expanded managed services offerings, reinforces the Group’s position as a trusted partner for businesses looking to thrive in an increasingly interconnected and digital world.”

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